Privacy policy

Last Updated: June 19, 2020

Market Structure Edge LLC and its affiliates (collectively, “EDGE,” “we,” “us,” or “our”) respects your privacy. We developed this Privacy Policy (“Policy”) to explain how we collect, use, share, and protect Personal Information (defined below), and your choices about the collection and use of Personal Information.

This Policy applies to Personal Information collected or processed through our Website located at https://www.marketstructureedge.com/ (the “Site”), and any other solutions, applications, and platforms that link to this Policy (collectively, the “Services”). 

1. What is Personal Information? 

“Personal Information” is information that, either alone or in combination with other information, identifies you. Examples of Personal Information include, among others, name, email address, phone number, mailing address, , and online identifiers. 

2. How We Use Personal Information

We use Personal Information for the following purposes:

• To provide you with personalized content;
• To provide you with the requested Services;
• To send you legal updates, marketing communications, and other information that may interest you;
• To improve and customize communications;
• To comply with applicable laws, regulations, and legal processes;
• To gather feedback on the Services’ features and, where applicable, changes to these features;
• To provide maintenance and support upon request; and
• To detect, investigate, and prevent activities that may violate our policies or be illegal.

3. Types of Personal Information We Collect and Use 

• Information that You Provide Us

We collect Personal Information in order to provide our Services to you. If you do not provide the Personal Information we request, we may not be able to provide you with our Services. By using our Services, you may be required to provide us with the following types of Personal Information:

• Contact Data. Contact data includes your name, phone number, e-mail address, and mailing address. We use contact data to send users information about EDGE and our Services or in response to a user’s request.
• Account Username and Password. In order to access and use our Services, each user will be required to have an account, which will be created with a username and password. We process your username and password to enable you to securely log into our Site, and we process your information to appropriately control access to the Site. We process this Personal Information only as necessary to provide you services on our Site under our Terms of Service and Conditions and to further our legitimate interests in protecting our Site and content.
• Financial Transaction. In order to complete online transactions, we use a payment processer to collect your credit card or other payment information. All payment processing is completed by a third-party payment processing company and is subject to their applicable privacy policy and other terms.

• Information Collected Automatically 

We collect information automatically through your use of the Services:

• Activity Logs 

When you use the Services, we keep logs relating to your activities within the Services (including, among others, changes you make to your account, event configurations, actions to launch broadcasts and polls, URLs within the Services you visit, device and browser information, approximate geographic location of your device, and IP address) in order to help detect potential unauthorized use of your account and to help us troubleshoot any problems with our Services.

• Cookies 

A cookie is a small piece of data stored by your web browser on your computer or mobile device. We use cookies to prevent cross-site forgery attacks and maintain a secure log-in session.

Some of our service providers may use cookies or other methods to gather information regarding your use of the Site, and may combine the information in these cookies with any Personal Information about you that they may have. We do not include any features on the Services that allow a third party to track you across third party Sites.  Similarly, we do not track users of the Services over time and across third party Sites. Accordingly, we do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.

• Other Sources

We may obtain information about you from other third parties in connection with providing you the products or Services that you request and to help us better serve you. For example, we may obtain information about you from sources such as public record vendors, technology providers, the Internet and other sources. If or when we combine Personal Information with other information (i.e., information that does not, on its own, identify you), we treat the combined information as Personal Information.

4. Disclosure of Personal Information

We will not disclose Personal Information except as set forth in this Policy or with your consent. This section describes to whom we disclose Personal Information and for what purposes: 

• Our Service Providers. We employ service providers to perform tasks on our behalf and to assist us in operating the Site or providing our services. For example, we engage a third party to process online payments. These service providers have access to your Personal Information only to perform specific tasks on our behalf. We take commercially reasonable steps to only interact or contractually engage with service providers that post a privacy policy governing their processing of Personal Information. We ensure our service providers provide the same level of protection for Personal Information as we do.
• Organizations Involved in Mergers and Acquisitions Transactions. If we sell or otherwise transfer part or the whole of our business or assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, or liquidation), any information collected through the Site or our offline Services, including Personal Information, may be among the items sold or transferred. In such cases, we will use reasonable efforts to notify you before your Personal Information is transferred or becomes subject to a different privacy policy.
• Law Enforcement, Government Agencies, and Court. We may disclose Personal Information at the request of law enforcement or government agencies or in response to subpoenas, court orders, or other legal process to establish, protect, or exercise our rights or to defend against a legal claim or as otherwise required or allowed by law, or to protect the rights, property, or safety of any other person. We may also disclose Personal Information to investigate or prevent a violation by you of any contractual or other relationship with us or your illegal or harmful activity.

5. How We Protect the Confidentiality of Personal Information 

We use commercially reasonable safeguards that comply with the accepted industry practice to protect the confidentiality and security of Personal Information. Examples of how we protect your Personal Information include:

• Keeping and maintain all Personal Information in strict confidence, using such degree of care as is appropriate to avoid unauthorized access, use, modification, or disclosure;
• Collecting, using, and disclosing Personal Information solely and exclusively for the purposes for which you provided the Personal Information; and
• Except as otherwise specified in this Policy, or with your consent, not disclosing Personal Information to any person other than our employees and service providers who have a need to know.

Despite these efforts to store Personal Information in a secure operating environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information. We do not represent or warrant that Personal Information about you will be protected against loss, misuse, or alteration by third parties. Please notify us immediately at support@marketstructureedge.comof any actual or suspected unauthorized use or breach of security with respect to our Services. 

6. Scope of this Policy

This Policy only applies to Personal Information about you that we collect through the Services.  This Policy does not apply to the processing of Personal Information of third parties through your use of the Services. If you provide us with Personal Information of any third parties, you (or your company) are responsible for providing any required notice to such individuals of your privacy practices. 

7. Accessing, Updating, or Deleting Personal Information

If you would like to otherwise access, update, or delete Personal Information about you, you may submit a request to support@marketstructureedge.com or contact us by mail at 35 5^th St, Unit 204 Steamboat Springs, CO 80487. We will promptly review all such requests in accordance with applicable law.

8. Personal Information Stored in the U.S.

We are located in, and the Services are hosted and provided from, the United States of America. If you are using the Services from outside of the United States, please be aware that Personal Information may be transferred to, stored, and processed in the United States. Although we take steps to provide adequate safeguards (including, as directed by our customers, entering into “model contract clauses” approved by privacy regulators), the data protection laws of the United States might not be as comprehensive as those in your country. 

9. Retention of Personal Information

We reserve the right to retain any Personal Information as long as the Personal Information is needed to: (i) fulfill the purposes that are described in Section 2, and (ii) comply with applicable law.

10. Email Messaging

If you create an account on our Site and provide an e-mail address or mobile phone number, you agree that EDGE may send you communications as part of the normal business operation of your use of the Services. You may not opt out of receiving certain communications that are necessary for us to provide requested services; however, you may opt out of receiving other types of communications from EDGE any time by following the instructions provided to you. You acknowledge that opting out of receiving certain communications may impact your use of the Services.

11. Children’s Privacy

We expressly prohibit children under the age of 18 from using our Services. We do not knowingly collect any Personal Information from children. If we become aware that a child has provided us with Personal Information, we take commercially reasonable steps to delete the information.

12. Other Websites and Services, Including Social Media

We have no control over and, assume no responsibility for, the practices employed by any websites or services linked to or from our website, including the information or content contained within them. This Policy does not govern other websites to which we may provide links. A link to a third party’s website should not be construed as an endorsement. We encourage you to investigate and ask questions before disclosing Personal Information to third parties. We also strongly advise you to review the privacy policy of every site you visit.

13. Changes to this Policy

We reserve the right to update this Policy at any time, without prior notice to you, to the extent permitted by applicable law. We will post the updated Policy to the Site. If these changes are material (i.e., changes we believe you will find important), we will notify you directly by email. Unless otherwise indicated, any changes to this Policy will apply immediately upon posting to the Services. 

14. Contact Us

If you have any questions about this Policy, our practices, our Services, or dealings with EDGE, please send us an email at support@marketstructureedge.com or contact us by mail at 35 5^th St, Unit 204 Steamboat Springs, CO 80487.